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  • Call us toll free 9AM-9PM EST,
    7 days a week: 1-877-600-0105
  • Fax: 610-667-8543
  • Email: jesse@geeo.org

Terms and Conditions

The purchase of any travel services offered by GEEO and G Adventures constitutes a contractual arrangement between you and GEEO and G Adventures, and represents your acceptance of the Terms and Conditions set out herein. Make sure you read this information carefully and understand these Terms and Conditions prior to booking. These Terms and Conditions are subject to change.

ALL OF THE PRICES FOR GEEO TRAVEL PROGRAMS ARE BASED ON DOUBLE OCCUPANCY, WHICH MEANS TWO PEOPLE TO A ROOM WITH TWO BEDS. Single travelers are paired in twin or multi-share accommodation with someone of the same sex for the duration of the trip. If you wish to have a single room, many or our programs have an additional "My Own Room" fee which you can pay.

While it is our intention to adhere to the route described, on occasion it may be necessary, or desirable to make alterations. Due to our style of travel and the regions we visit, travel can be unpredictable. Our itinerary is a general guide to the tour and region and any mention of specific destinations or wildlife or other attractions is by no means a guarantee that they will be visited or encountered. Additionally, any travel times listed are approximations only and subject to vary due to local or other circumstances.

GEEO reserves the right to impose surcharges (price increases) up to 30 days before departure due to unfavorable changes in exchange rates, increases in air fares or other transportation/fuel costs, increases in local operator costs, taxes, if government action should require us to do so, or for any reason whatsoever. If any surcharge results in an increase of more than 7% of the tour cost, excluding Trip Cancellation Insurance Premiums, the participant may cancel the booking within 14 days of notification of the surcharge and obtain a full refund of all monies paid (excluding Trip Cancellation Insurance Premiums and/or flights). Please note, GEEO has yet to impose a surcharge on any of our trips and hope that will remain the case, but cannot make any predictions regarding future surcharges.

Important Note: GEEO programs need a minimum amount of people to depart. On rare occasions in our sole discretion, GEEO will cancel a program and fully refund participants if we have not reached our minimum number of participants 75 days prior to departure. DO NOT book your flights until GEEO has confirmed we have reached the minimum amount of participants needed to run this program. GEEO and G Adventures are not responsible for any expenses incurred by the participant for purchases made before confirmation.

1) Booking
In order to confirm your space in the program of your choice, we require you to complete the GEEO booking form and pay a deposit of $250.00 USD per traveler. (Please read the Lifetime Deposit description below)

2) Final Payment
Remainder of payment is due to G Adventures no later than 60 days prior to departure.

3) Cancellation

All cancellations must be submitted to GEEO and G Adventures in written form by emailing your request for cancellation to both jesse@geeo.org and groups@gadventures.com. If you do not receive a confirmation that we have received your written cancellation request please call us at 1-877-600-0105. Verbal cancellation requests will not be honored.

* Cancellation 60 days or more prior to departure = Deposit is kept on file for future use (See Lifetime Deposit below)
* Cancellation between 30 and 59 days prior to departure = 50% refund and your deposit is kept on file for future use
* Cancellation within 30 days of departure = No refund, but your deposit is kept on file for future use

By booking a tour, you also agree to G Adventures' standard terms and conditions, available here:
http://www.gadventures.com/terms-conditions/booking-terms/

Anyone with a pre-existing medical condition needs to have the following form completed by their physician and submitted to G Adventures no less than 60 days prior to departure.
http://www.gadventures.com/medical-form/

LIFETIME DEPOSITS

Understanding that travel plans change and sometimes need to be delayed, G Adventures established an innovative new level of customer service and flexibility designed to ensure that if you need to cancel or delay a trip, you’ll be able to find another time to take your next, great life-changing adventure.

A travel industry first, G Adventure's Lifetime Deposits offer any of our passengers forced to delay a departure to now retain their initial deposit for use at a later date at no extra charge—and with no questions asked. The Lifetime Deposit policy allows you to save your initial deposit (one per person, per confirmed tour) for an unlimited time, be it 10 weeks or 10 years. You can use it on a GEEO trip with G Adventures or any of G Adventure's regular tours. Put simply, we want to do the right thing by our travelers and ensure you can still take another trip if your plans have to change.

For more information visit: http://www.gadventures.com/lifetime-deposits/

DOCUMENTATION/ENTRY REQUIREMENTS

It remains the responsibility of the traveler to ensure that proper documentation is in place.  All countries require a valid passport (with a minimum 6 months remaining validity). Contact your local embassy, or consulate for the most up-to-date visa requirements.  Please refer to the following websites for information:   

Canadians: http://www.voyage.gc.ca   
Americans: http://travel.state.gov   
International: Please contact your local consulate or embassy   
 
Assistance in obtaining your tourist visas is available for a fee through Visa Connections, a   service that provides tourist visas to over 150 countries.  Contact them at www.visaconnection.com or 1.866.566.VISA (8472), and mention these visas are   required for a G Adventures tour.  

TRAVEL INSURANCE

Travel medical insurance including personal medical as well as emergency evacuation and repatriation up to US $200,000 of coverage is compulsory. You will not be permitted to participate in the trip until your group leader/local representative has seen evidence of travel insurance coverage. You can also get your insurance directly through G Adventures if you wish or there is also something called a "International Volunteer Card" that is worth considering. They have a $42 card (The individual plus option) that includes the amount of travel medical insurance you need for our trip, plus other trip insurance benefits. To sign up for the card you can follow this link:

http://www.volunteercard.com

You can also purchase cancellation insurance through the IVC card as well, which is something we HIGHLY recommend. When purchasing cancellation insurance you should check to see what it covers.   

HEALTH / SAFETY AND SECURITY

We recommend you contact your family physician, or your local travel clinic for the most up-to-date health information. Travelers should also carry a basic first-aid kit. It is your responsibility to know if you require any vaccinations or precautions for the country that you are visiting.  More information can be found at: http://www.istm.org or contact your country’s Health or Foreign Affairs department.

Travelers must exercise common sense and caution at all times. Tourists should stick to set travel arrangements and avoid unknown areas. Always keep a photocopy of your passport, airline tickets and a record of your travelers’ checks and credit card numbers separate from where you keep the originals and ideally with your emergency contact person back at home. GEEO and G Adventures will not accept responsibility for loss or damage of valuables or other articles during our trips.

A WORD ON SUSTAINABLE TRAVEL

We hope that one of the joys of traveling with GEEO and G Adventures will be in meeting the local people and traveling to more remote areas. Unfortunately, tourism can radically alter what it was that inspired the industry in the first place. It is for this reason that we as travelers have a responsibility to minimize our impact on the people and environments we enjoy. Through our examples and attitudes we can ensure that our visits have minimal impact on the environment and that we foster positive cultural exchanges between our local hosts and ourselves. Please see the Responsible Travel section of our website for guidelines you can follow to help us in our efforts to conserve the places and cultures we love to visit, and to ensure similar experiences for future travelers. We thank you for your efforts in helping us act responsibly in our travels and hope that these guidelines assist you in having a wonderful trip!